A customer messaging platform.
With AI agents that sell instead of saying “I didn't understand”.
WhatsApp Business API, Instagram, Telegram and website chat in one inbox for your whole team. An AI agent answers 24/7 from your knowledge base, qualifies the lead and hands your manager a ready conversation. Broadcasts, an automation builder, Bitrix24 and analytics are built in.
- Official Meta Business Partner
- Astana Hub resident
- Servers in Almaty
- Prices in tenge
conversations a month Magnum Alliance runs in CareHub
channels in one inbox for a single customer
Meta-approved WABA templates in one account
of routine requests closed by AI without a manager
Numbers from the public Magnum Alliance case study, not a pitch deck. Magnum Alliance →
Every channel in one window. Every conversation in one context.
Customers write where it's convenient for them. Your team replies from one place, sees the history across channels and never loses a lead on a manager's personal phone.
Not “another chatbot”. A complete customer messaging platform.
We studied what teams in Kazakhstan actually use and put all of it in one product — no paid add-ons, no “contact sales to enable”.
Automation builder
Visual no-code editor: triggers, conditions, delays, HTTP requests to external systems and AI blocks for classification and data extraction.
- 6 trigger types
- IF/ELSE and time checks
- HTTP request
- AI classification
Instagram automations
Reply to a keyword in comments and Direct, greet new followers, run a warm-up funnel and auto-reply to every incoming DM.
- Keyword
- New follower
- Sales funnel
- DM auto-reply
Bitrix24 integration
Two-way sync: deals, contact cards, pipelines and lead sources update automatically. Managers keep working where they're used to.
- Deals and contacts
- Pipelines
- Sources
- OAuth connection
Cario — the operator's AI copilot
An internal assistant for the team: finds a contact, drafts a template, prepares a broadcast and answers from the knowledge base — right inside the workspace.
- Contact search
- Broadcast draft
- Template creation
- Knowledge base answers
The AI agent does what a good front-line manager does. Only it's always online.
The agent doesn't just reply with text — it acts in the chat: moves the lifecycle stage, sets tags, leaves a note for colleagues and hands the conversation to a specific person with context. Every action is visible in the chat feed.
An agent built from your chats
Once you have 20+ conversations, CareHub analyses them and drafts an agent: instructions, tone, FAQ, hand-off rules. You review it in a 5-step wizard and publish.
Boundaries instead of hallucinations
In the instructions you define what the agent may claim, what it clarifies and when it calls a human. A test chat shows the behaviour before customers see it.
Enabled per channel
Per-channel toggles: the agent runs Instagram while operators handle WhatsApp. In any chat a manager switches the agent off with one toggle.
Automation without a developer
Everything other systems call a “paid module” is a block in a visual editor here. Build a flow in an evening, fix it in a minute.
CareHub vs global platforms and CRM chat modules
An honest comparison for teams choosing between respond.io, Chat2Desk, Pleep and the built-in chats of Bitrix24 or amoCRM.
| Capability | CareHub | Global platforms | CRM chat module |
|---|---|---|---|
| AI agent with knowledge base in the subscription | Yes, from Starter | Paid add-on or per token | Employee copilot, not a customer-facing agent |
| WhatsApp Business API via a Meta Business Partner | Yes, connected inside CareHub | Yes | Via a third-party provider |
| Instagram Direct, comments, Telegram, widget | Yes | Partly, by plan | Limited |
| Automation builder with AI blocks | Yes, no code | Yes, often on higher plans | CRM robots without AI blocks |
| Prices and invoices in tenge, contract with a Kazakh LLP | Yes | USD, card, no closing documents | Yes |
| Data and servers in Kazakhstan | Yes, Almaty | No | Depends on vendor |
| Support and onboarding in Russian | Yes, team in Almaty | English, tickets | Partner integrator |
| Launch | 1 day | 1–2 weeks | Implementation project |
Product-by-product breakdowns are in our articles “Top omnichannel platforms in Kazakhstan” and “CareHub vs Pleep vs MoonAI”. Open the comparison
Live in one day. No integrator.
This is what the first week looks like for a team moving to CareHub.
Channels and team
Connect WhatsApp, Instagram and Telegram, invite operators with a link from the email. Conversations already flow into one window.
AI agent
Upload your price list and policies to the knowledge base, describe the agent's role or take the draft built from your chats. Check it in the test chat.
Calibration
The agent handles part of the conversations, you read real chats, refine the wording and widen its responsibility.
Why it's safe for your business
Official Meta Business Partner
WhatsApp Business API is connected legally through Meta Business Manager verification — no grey numbers, no ban risk.
Astana Hub resident
CareHub LLP, Almaty. Contract, invoices and closing documents in tenge — nothing unusual for your accountant.
Servers in Almaty
Customer data stays in Kazakhstan, not in a data centre across the ocean.
Transparent AI
You define how the agent introduces itself and see each of its actions in the chat feed — which makes compliance with Kazakhstan's AI law straightforward.
Frequently asked questions
A chatbot follows a rigid button flow and doesn't understand questions outside it. CareHub is a customer messaging platform: a shared team inbox, an LLM-based AI agent that answers from a knowledge base and hands conversations to operators itself, broadcasts, an automation builder, Bitrix24 integration and analytics.
Try CareHub on your own conversations
14 days free, no card. Connect WhatsApp and Instagram today — tomorrow the AI agent is already answering customers.