Pick a plan
that grows with you
One product, four plans. From your first customer to enterprise scale — pay only for what you use.
- 14-day free trial
- No credit card
- Prices in tenge, excl. VAT
- One invoice a month
Shared inbox, WhatsApp via QR and your own AI agent for teams of up to 5 agents.
- Agents
- 5
- AI replies / mo
- 500
- WhatsApp numbers
- 1 QR
- WhatsApp Web messages / mo
- 5,000
14-day free trial. No credit card.
Все возможности тарифа
- All channels: WhatsApp, Instagram, Telegram, website widget
- AI agent with a knowledge base
- Shared inbox, pipeline, reply templates
- Basic analytics
WhatsApp Business API, campaigns, automations and 3,000 AI replies a month.
- Agents
- 10
- AI replies / mo
- 3,000
- WhatsApp numbers
- 1 QR + 1 WABA
- WhatsApp Web messages / mo
- 15,000
14-day free trial. No credit card.
Все возможности тарифа
- Everything in Starter, plus:
- WhatsApp Business API
- Campaigns via Meta-approved templates
- Automations
- Advanced analytics
Two WABA numbers, unlimited WhatsApp Web messages, 10,000 AI replies and priority support.
- Agents
- 10
- AI replies / mo
- 10,000
- WhatsApp numbers
- 2 QR + 2 WABA
- WhatsApp Web messages / mo
- Unlimited
Все возможности тарифа
- Everything in Growth, plus:
- 2 WABA numbers and 2 WhatsApp Web numbers
- Unlimited WhatsApp Web messages
- Priority support
A dedicated server, 99.9% SLA, a personal manager and limits under contract.
Все возможности тарифа
- Everything in Advanced, plus:
- Dedicated server
- 99.9% SLA
- Personal manager
- Limits and price under contract
Prices exclude VAT. Beyond the plan is metered and added to the next invoice: AI reply 10 ₸ · WhatsApp Web message 1 ₸ · extra agent from 5,000 ₸/mo.
Beyond the plan
Everything beyond your plan is metered as you go and added to your next invoice. No prepayment required.
How billing works
- 1
On the day your paid period ends you get one invoice: the plan for the next period plus everything beyond the plan for the past one.
- 2
You have 3 days to pay. Then outgoing messages pause until the invoice is paid; the inbox and incoming messages keep working.
- 3
Payment extends the period from the end of the previous one, so your billing date never drifts.
WhatsApp Business API messages
Fixed prices in tenge. No exchange-rate surprises: prices are revised at most once a quarter and charged to your next invoice.
Connecting a WABA number is free. WhatsApp Web (QR) messages are not charged by Meta at all.
- Marketing message (campaign)
- 40 ₸
- Utility template
- 15 ₸
- Authentication code
- 15 ₸
- Reply within the 24-hour window (service)
- first 1,000 a month per number are free
- 15 ₸
- International authentication
- 100 ₸
Compare plans in detail
Only what is in the product today. Limits are enforced by the same configuration the app uses.
Scroll the table sideways
Starter 19,900 ₸/mo | Growth 54,900 ₸/mo | Advanced 109,900 ₸/mo | Enterprise on request | |
|---|---|---|---|---|
| Team | ||||
| Agents included | 5 | 10 | 10 | Under contract |
| Additional agent | 5,000 ₸/mo | 7,000 ₸/mo | 7,000 ₸/mo | Under contract |
| WhatsApp Web numbers (QR) | 1 | 1 | 2 | Under contract |
| Additional WhatsApp Web number | 4,900 ₸/mo | 4,900 ₸/mo | 4,900 ₸/mo | Under contract |
| WhatsApp Web messages a month | 5,000 | 15,000 | Unlimited | Under contract |
| Over the limit | 1 ₸ per message | 1 ₸ per message | — | — |
| WhatsApp Business API numbers | — | 1 | 2 | Under contract |
| Additional WABA number | — | 12,000 ₸/mo | 12,000 ₸/mo | Under contract |
| Channels | ||||
| Instagram, Telegram, website widget | ||||
| Shared inbox, contacts, templates | ||||
| AI agent | ||||
| AI agent with a knowledge base | ||||
| AI replies a month | 500 | 3,000 | 10,000 | Under contract |
| Over the limit | 10 ₸ per reply | 10 ₸ per reply | 10 ₸ per reply | — |
| Campaigns and automation | ||||
| WhatsApp Business API campaigns | ||||
| Automations | ||||
| Analytics | Basic | Advanced | Advanced | Advanced |
| Support | ||||
| Support | Standard | Standard | Priority | Personal manager |
| Dedicated server, 99.9% SLA | ||||
| Billing | ||||
| Billing periods | Month or year (−20%) | Month or year (−20%) | Month or year (−20%) | Under contract |
| Postpaid limit for overage | 20,000 ₸ | 50,000 ₸ | 100,000 ₸ | Under contract |
| Free trial | 14 days | 14 days | Demo | On request |
| Choose | Choose | Choose | Choose | |
Compared with global platforms
Same structure — plan, agents, AI, Meta fees passed through — at a Kazakhstan price.
10 agents, 3,000 AI replies, WABA + WhatsApp Web
10 agents, 1,000 active contacts, AI extra
5 agents, +20% on Meta fees
Public prices as of 24 September 2026, converted at 446.56 ₸/$ (National Bank of Kazakhstan). Meta message fees are charged separately on every platform.
Frequently asked questions
What is included in a plan and what counts as overage?+
A plan includes agents, AI replies per month, WhatsApp Web (QR) and WhatsApp Business API numbers, and WhatsApp Web messages. Overage is metered: an AI reply is 10 ₸, a WhatsApp Web message is 1 ₸, an extra agent is 5,000 ₸ a month on Starter and 7,000 ₸ on Growth and Advanced, an extra WhatsApp Web number is 4,900 ₸ a month, an extra WABA number is 12,000 ₸ a month. The post-paid limit is 20,000 ₸ on Starter, 50,000 ₸ on Growth and 100,000 ₸ on Advanced: once reached, paid sending pauses until the invoice is paid.
How is billing done?+
One invoice on the last day of the paid period: the plan for the next period plus everything used beyond the plan in the past one. Payment is due in 3 days; after that, outgoing messages pause until payment while the account and incoming messages stay available. No prepayment is required.
What do WhatsApp Business API messages cost?+
From 1 October 2026 the rates are fixed in tenge and do not depend on exchange rates: marketing — 40 ₸, utility — 15 ₸, authentication — 15 ₸, a reply inside the 24-hour window (service) — 15 ₸ with the first 1,000 such messages per number per month free; international authentication — 100 ₸. Rates are reviewed no more than once a quarter. Connecting a WABA number is free; the WhatsApp Business API is available from Growth.
Is there a free trial?+
Yes — Starter and Growth come with a 14-day trial, no card: 3 agents, 300 AI replies and 1 WhatsApp Web number. The WhatsApp Business API, campaigns and automations are not available on trial. After the trial your data stays read-only for 14 days, then the instance is stopped.
What is the annual discount?+
20%: Starter — 15,900 ₸, Growth — 43,900 ₸, Advanced — 87,900 ₸ a month when paying for 12 months. Billing periods are monthly and yearly.
What counts as an AI reply?+
One message from the AI agent to a customer in any channel: WhatsApp, Instagram, Telegram or website chat. Incoming customer messages and agent replies are not counted. The AI agent with a knowledge base is included in every plan, including Starter.
Can I change my plan?+
Yes — upgrade or downgrade at any time from your account; the change is reflected in the next invoice.
What currency is billing in?+
Billing is in Kazakhstani tenge (₸) — CareHub is headquartered in Kazakhstan. For Growth, Advanced and Enterprise we also support invoice-based payments under contract; write to [email protected].
Not sure which plan fits?
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